- Location
- Noida, Uttar Pradesh · On-site
- Experience
- 0 – 2 years
- Salary
- ₹2.8 – 4 LPA
- Job type
- Full-time
- Openings
- 25
- Posted
- 14 Sept 2026 (1 week ago)
About the role
Our client, a leading international BPO, is hiring 25 Customer Support Associates for a UK-based telecom process. Complete training is provided; cab facility and night-shift allowance included.
Key responsibilities
- Handle inbound customer calls and resolve queries within SLA
- Document interactions accurately in the CRM
- Escalate complex issues to the appropriate teams
- Maintain quality and customer satisfaction scores
Requirements
- Graduate in any discipline (final-year students may apply)
- Excellent spoken English and active listening skills
- Willingness to work in rotational/night shifts
- Basic computer proficiency
Skills
CommunicationCustomer HandlingCRM ToolsProblem Solving