- Duration
- 3 days · 18 hours
- Mode
- Classroom / Hybrid
- Level
- Intermediate
- Certification
- Knowplicity Leadership Certificate
Overview
Moving from individual contributor to manager is one of the hardest career transitions. This program gives first-time and aspiring managers a practical toolkit to lead with confidence, backed by coaching and action-learning projects.
Curriculum
01From Doer to Leader
- The manager's role and mindset shift
- Situational leadership
- Building trust and credibility
02Managing Performance
- Setting SMART goals
- Giving and receiving feedback
- Difficult conversations
- Coaching for development
03Leading Teams
- Delegation and empowerment
- Motivating diverse teams
- Running effective 1:1s and team meetings
- Managing conflict
What you’ll gain
- Delegate effectively and hold the team accountable
- Deliver constructive feedback and run performance conversations
- Build an engaged, high-performing team
- Apply a personal leadership development plan
Who should attend
- Newly promoted managers
- Team leads and supervisors
- High-potential individual contributors
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